Overview
When you create a Payer, their Payment History begins with the transaction used to save the profile. If you find existing transactions in your Payment Manager that are not linked to a client's record, you can manually associate them to ensure a complete history.
How to Manually Link a Payment
Navigate to the Payment Manager in the left navigation bar.
Locate the specific payment that is currently missing a Payer association.
Click on the transaction to open the Payment Details.
Click the Create/Add to Payer button.
Search for and select the correct Payer record from the list.
Click Save.