Overview
The CVV (Card Verification Value) is the 3- or 4-digit security code found on the back or front of a credit card. While designed as an extra layer of protection for e-commerce, its use varies depending on the nature of your business and regulatory requirements.
Why the Code is Optional
The CVV is primarily intended to verify that a customer has the physical card in hand during a transaction.
Low-Risk Environment: For most legal and accounting firms, the risk of fraud is lower than in traditional e-commerce because you have established, face-to-face or long-term relationships with your clients.
Processing Impact: Providing a security code is recommended, but it is not required to process a payment.
Fees: Opting not to enter the CVV code will have no impact on your transaction processing fees.
PCI Compliance and Security
Security standards play a major role in how CVV data is handled within the platform:
Data Retention: PCI compliance regulations strictly prohibit ClientPay from storing CVV information.
System Behavior: To maintain these security standards, certain areas of the software may not display a CVV field at all. In other instances, the field may appear but will not be populated or editable to prevent the accidental storage of sensitive data.