Overview
The most effective way to identify internal issues is to browse your web service through the Internet Information Services (IIS) Manager. This allows you to view internal error messages that are otherwise hidden from external users.
How to Browse the Web Service Internally
Open IIS Manager: Locate and open the IIS Manager on your server.
Select the Site: In the Connections pane, navigate to and right-click the site associated with your service.
Switch View: From the context menu, select Switch to Content View.
Locate the Service File: Look for either the
EliteService.svcorProLawService.svcfile in the main window.Browse the File: Right-click the file and select Browse.
Handle Certificate Alerts: If a certificate error appears, click through the warnings to continue. You should then see a specific error message that will assist with troubleshooting.
‼️ Do not click the "Browse" option located on the right-hand Actions pane of the IIS window. This action searches for a default HTML page; since our service folder does not contain one, this method will always fail.