Common Questions

• Why can't I enter the code from the back of the card?
• How do I apply one Connect payment to multiple invoices?
• How do I create a click to pay link in Firm Central?
• Can I accept international payments?
• Using Multiple Bank Accounts
• How do I process a refund?

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Best Practices

• Best Practices: Managing Users
• Chargebacks
• Calculating the effective rate

Tips

• What is Recaptcha?
• If reCAPTCHA doesn't seem to be working
• ClientPay Quick Reference Guide
• Password Requirements
• Troubleshooting Unsuccessful Payment Attempts
• Increase Security with Multi-Factor Authentication

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