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  1. ClientPay
  2. Frequently Asked Questions

Frequently Asked Questions

Common Questions

  • How do I process a refund?
  • Why can't I enter the code from the back of the card?
  • How do I apply one Connect payment to multiple invoices?
  • How do I create a click to pay link in Firm Central?
  • Can I accept international payments?
  • Using Multiple Bank Accounts
See all 9 articles

Best Practices

  • Best Practices: Managing Users
  • Chargebacks
  • Calculating the effective rate

Tips

  • ClientPay Quick Reference Guide
  • What is Recaptcha?
  • If reCAPTCHA doesn't seem to be working
  • Password Requirements
  • Troubleshooting Unsuccessful Payment Attempts
  • Increase Security with Multi-Factor Authentication
See all 7 articles
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