Frequently Asked Questions
Common Questions
- Why can't I enter the code from the back of the card?
- How do I apply one Connect payment to multiple invoices?
- How do I create a click to pay link in Firm Central?
- Can I accept international payments?
- How do I process a refund?
- How do I resend a receipt to my client?
Tips
- What is Recaptcha?
- If reCAPTCHA doesn't seem to be working
- ClientPay Quick Reference Guide
- Password Requirements
- Troubleshooting Unsuccessful Payment Attempts
- Increase Security with Multi-Factor Authentication